Venting

Kris
Wild in the Streets

When the world gets in my face, I say... Have a nice day!

Posts: 1,650

Venting Feb 10, 2010 11:12:49 GMT -6

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Post by Kris on Feb 10, 2010 11:12:49 GMT -6

I'M GOING CRAZY HERE!!

For two fucking weeks now my internet connection is NOT working the way it should. First thing my provider did, was telling me I have computer problems...well, we figured out very fast I haven't!!!

I have to admit when it comes down to computers I'm not the well informed person. I have no idea what's going on "Behind the scenes"...and honestly, I don't wanna know...I just want that it fucking works! I don't wanna know how to build a car either...I just wanna drive it dammit!

I reached the point where I started to play the "stupid woman" to get anything out from these so called experts and I finally was informed that it seems that the resistant in THEIR, not my, cable was to high!! Even I know that's not a good thing, that much I understood in science class at school!!

Interesting is that I had the same problem about ten months ago and it took only a couple seconds to solve that problem. I have no idea why they can't do it now!!

Right now I can decide whether I lose my internet connection every two minutes or have to wait for about four/five minutes for a site to load (not included are pics and videos or chat options...they simply don't work!)...high speed internet connection my ass!!

Actually they wanted to send out a technic guy yesterday, but the problem is that the guy is not from their company, so guess what he didn't show up and they have no idea why....and I'm still sitting here...fuming!

I just called again - I already have their number on speed dial and know my customer number by heart - and all he could tell me "The technician is working on it, he will call you back." WHEN??? FOR CHRIST SAKE??? WHEN???

I'm going crazy!! So much incompetence in ONE company can't be possible!!!

Thanks for listening.

~Kris~

"Success is the ability to go from failure to failure with no loss of enthusiasm." - Winston Churchill

Rike Takin' Bad Medicine Posts: 875	Venting Feb 10, 2010 12:01:46 GMT -6 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Rike on Feb 10, 2010 12:01:46 GMT -6 which company is it?
	I'm Happy Now

Kris Wild in the Streets When the world gets in my face, I say... Have a nice day! Posts: 1,650	Venting Feb 10, 2010 12:11:03 GMT -6 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Kris on Feb 10, 2010 12:11:03 GMT -6 Alice. Didn't have any problems for the last two years, but know all of a sudden nothing is working anymore. At least they give me a refund.
	"Success is the ability to go from failure to failure with no loss of enthusiasm." - Winston Churchill

jovifun Runaway Posts: 77	Venting Feb 10, 2010 14:50:40 GMT -6 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by jovifun on Feb 10, 2010 14:50:40 GMT -6 good luck for you, kris! my fingers are crossed! maybe the problem is cause of the heavy snowstorms the last couple of weeks? I'll hope it works real soon again! keep the faith!
	Sandra

Jon's gutter girl
Administrator

Posts: 905

Venting Feb 10, 2010 20:28:23 GMT -6

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Post by Jon's gutter girl on Feb 10, 2010 20:28:23 GMT -6

My mom is having the same problems here with comcrap Kris...Its been a week for her and the tech was suppose to be there today between 4pm and 7pm and didn't show up and when she called they said it said she refused the service call which she didn't so now she has to wait till monday.

I don't know what it is with cable, internet companies but their customer service sucks.

novocaine Layin' in a Bed of Roses Posts: 1,285	Venting Feb 11, 2010 14:03:25 GMT -6 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by novocaine on Feb 11, 2010 14:03:25 GMT -6 good luck girl! I had a similar problem last year but with my phone. Crossed fingers!! And yes, you can believe it. All that incompetence is true....
	Gracias richiebj!!

Kris Wild in the Streets When the world gets in my face, I say... Have a nice day! Posts: 1,650	Venting Feb 12, 2010 4:11:22 GMT -6 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Kris on Feb 12, 2010 4:11:22 GMT -6 Today between 1 PM and 5 PM a technic guy should show up...again! I believe it when I see it, especially because it's heavily snowing!!!
	"Success is the ability to go from failure to failure with no loss of enthusiasm." - Winston Churchill

Rike Takin' Bad Medicine Posts: 875	Venting Feb 12, 2010 4:59:38 GMT -6 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Rike on Feb 12, 2010 4:59:38 GMT -6 keepfingerscrossed
	I'm Happy Now

Kris
Wild in the Streets

When the world gets in my face, I say... Have a nice day!

Posts: 1,650

Venting Feb 12, 2010 7:59:10 GMT -6

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Post by Kris on Feb 12, 2010 7:59:10 GMT -6

HAHA!! It's working, but it has nothing to do with the technic guy!!

I got a SMS from my provider telling me: Problem solved, ticket closed.

What the fuck? The guy wasn't even here and the problem should be solved? I tried the internet...nothing different...I freaked....I called my provider and.....are you ready for this....brace yourself...I found someone competent there!!!!!

He asked all the same questions his collegues already asked before, then asked me to do a couple things on my computer, was calculating something about the modem and the download speed...then asked me to type in something and re-start my computer....and HERE I AM!! LOL

Ok, honestly, I'm scared to turn the computer off again....what if it doesn't work tomorrow anymore??

"Success is the ability to go from failure to failure with no loss of enthusiasm." - Winston Churchill

fanofjbj Havin' a Nice Day I WANNA KNOW THE DANGER OF A KISS AT MIDNIGHT Posts: 343	Venting Feb 13, 2010 11:35:29 GMT -6 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by fanofjbj on Feb 13, 2010 11:35:29 GMT -6 Glad your computer is up and running again Kris. ;D It's so damn frustrating when your cut off from cybra space. Hope things stay up and running for ya.

Kris
Wild in the Streets

When the world gets in my face, I say... Have a nice day!

Posts: 1,650

Venting Feb 14, 2010 7:48:09 GMT -6

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Post by Kris on Feb 14, 2010 7:48:09 GMT -6

Feb 13, 2010 11:35:29 GMT -6 fanofjbj said:

Glad your computer is up and running again Kris. ;D
It's so damn frustrating when your cut off from cybra space.

Hope things stay up and running for ya.

I sure hope that too. I have stories to take care off! LOL...yes, you read right, I may post the first chapter of a new story later.

"Success is the ability to go from failure to failure with no loss of enthusiasm." - Winston Churchill

Kris: Please read my post in the general section about google blogger policy change - especially when you have an own blog and FF - Jun 27, 2013 3:48:33 GMT -6

T: Siska, you have a pm from me with the password in it. Natika, you'll need to pm me at admin.... and of course I'm gonna ask you some questions before I give it to ya...lol Feb 21, 2014 13:28:56 GMT -6

darksiderellen: Hiya, can someone please hook me up with a password to access the locked boards? Oh, and am obviously very happy to answer any questions you may need answered before bestowing on thine, the key. Mar 23, 2014 4:50:47 GMT -6 *